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Select a scenario that you are familiar with where a customer interacts with an organisation. For example a customer in an electronics shop, a client in a pet shop, a person borrowing books in a library. Describe who the two parties are, and what the transaction entails.
Write a short guide to customer service for the representative of the organisation. (Approx. 250-500 words)
Your guide should cover how to:
Deliberate some differences between organizational culture as well as organizational climate. Give at least one instance of some aspect of each in a place where you have worked or observed
In this assignment you will describe your fictitious company and provided its background. Then, you are ready to start building the marketing plan with a focus on segmenting and positioning your product and service.
four stages of team evolutionin terms of group dynamics a project team typically goes through four stages of evolution
please discuss a few of the challenges that companies face when trying to either sell to or work in another culture.
Hypothetically how could it open the door to implement some changes i.e. uniformity of service delivery and customer experience for both you offices?
Give three examples of tacit knowledge; provide three examples of explicit knowledge. Discuss how you might use this knowledge.
What is the most influential factor, positive or negative, that affects training and how does this factor influence training? Provide examples. As a trainer, how would you support or combat this influence?
We have been called 'ugly Americans' by people in other countries because some Americans at times do portray
Write 5 reflective journals on given topics as per DIEP format. Topics- Communication in organisations and Leadership
Organizational Change and Personal Leadership Development Plan
Chester's Elite product Creak has a consciousness of 72%. Chester's Creak product manager for the Elite segment is determined to have more consciousness for Creak than Andrews' Elite product Axe
OPERATIONAL DEFINITIONS AND MEASUREMENT: Does the problem need scoping/simplifying to make it achievable? What and how will the variables be measured? What degree of error in the findings is tolerable
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