Customer facing decisions

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Reference no: EM13762431

What are Types of Customer Facing Decisions?

Think about the real or fictitious company you have selected to work with in this course.

Describe an example of a customer facing decision. Briefly describe the issue and explain the decision making process you would use to resolve the issue. Also, can you give a recommendation for a customer-facing software sold for the purpose of customer relationship management?

Reference no: EM13762431

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