Could a service firm use a production-line approach

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Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)? Explain and support your answer with examples.

Reference no: EM13249002

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Could a service firm use a production-line approach : Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)? Explain and support your answer with examples.
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