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Question:
Read this article that compares traditional and Six Sigma quality approaches with respect to eight factors.
The author claims that the traditional approaches to quality improvement can be "overly idealistic or not sustainable" and calls for paradigm shifts to achieve real gains in quality.
Critique the author's claims and analyze how the use of Six Sigma can facilitate the paradigm shift.
Article - Paradigm shifts in modern approach to quality excellence by Thong N. Goh
Verified Expert
This report compares the six sigma methods advantages over the traditional methods. The concept such as quality is free and quality should be focused by everyone by traditional concepts are not worthwhile due to its lost focus. In this case six sigma provides crucial guidelines for quality management. The concept if zero defect is also found not applicable but six sigma fixes a standard for defect to address the issues of low motivation among employees. The benefits of six sigma causes a paradigm shift in maintaining quality in organization.
Read this article that compares traditional and Six Sigma quality approaches with respect to eight factors. The author claims that the traditional approaches to quality improvement can be "overly idealistic or not sustainable" and calls for paradigm shifts to achieve real gains in quality. Critique the author's claims and analyze how the use of Six Sigma can facilitate the paradigm shift.
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