Communications between employees and customer

Assignment Help Operation Management
Reference no: EM131398176

As manager of a customer service center, you want to help improve communications between employees and customer. In this assignment, compose an email to be sent to all CSR (customer service representatives) explaining the concept of You Attitude and Reader benefits. In a Formal Email explain the concepts and encourage the employees to plan, write and revise their email communications for positive emphasis.

Reference no: EM131398176

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