Communication internally in customer service staff-customers

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Reference no: EM132191976

1. Describe how you can look at a problem from several perspectives. Why will this help create a better solution? What should a business do to improve communication internally between customer service staff and the customers? (The world of customer service 3rd edition)

2. Evaluate the importance of performing SPACE and SWOT matrices. Assess how the political and cultural aspects of an organization are impacted.

3. The spoilage rate on a shipment of 900 bushels of peanuts is expected to be 22%. They were puchased at a cost of $5.46 per bushel. What should the selling price per bushel be to achieve a markup of 45% based on cost? (Note: Round your answer to the nearest cent.)

Reference no: EM132191976

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Communication internally in customer service staff-customers : What should a business do to improve communication internally between customer service staff and the customers?

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