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An organization's goals often include being a good corporate citizen by emphasizing ethical and socially responsible decisions and actions. What happens when an organization's values are continually on public display? That's the situation executives at Wal-Mart, the world's largest retailer, face. Wal-Mart, by virtue of its enormous size and reach, often has played an unwanted role as national conscience enforcer. Don Soderquist, former senior vice chairman, said it best. "The watchword for all of our people is 'Do what is right.' That's what we really preach and teach and we want, but there's so much gray.' For instance, when handguns were booted off its shelves, Wal-Mart continued to sell hunting rifles as part of its strategy to create a dominant sporting goods department. Alcohol may not be sold in some traditional Wal-Mart stores but is sold in its Superstores in locations where it's legal Wal-Mart claims its role as an "agent" for the consumer. It views its job as finding out what customers want and getting those products into stores at the lowest possible cost. What are the ethical implications of this "public display" phenomenon for an organization measuring its performance to see whether corporate strategies are effective? Can corporate morality be "practical" ? Should it be practical? Explain your position.
The Co-Pilot Pen company has taken samples of its defects to find sources of the defects. Draw a Pareto chart to model the sources of defects.
What sequence should products be scheduled for production - what is the profit if the company manufactures the optimal product mix.
A production manager of a bakery, is preparing her quarterly report, which is to include a productivity analysis for her department. Calculate multifactor productivity and percentage change in multifactor productivity (up or down)
Review the different types of techniques guests use to assess service quality after their experience found in Table 12-3 in Chapter 12 of your textbook. Choose the best technique for measuring hotel service quality standards and create three to five ..
iso audits result in certifications that are done by first second or third parties. which of the following result in
If a tribe is a sub grantee with the State for Hazard Mitigation Grant Program funding after a declared disaster, partnership with the State is important to ensure that:
Poll a small sample of class members, work associates, or friends and ask them to answer the following in a paragraph or two: "What are your career aspirations for the next five years?
A four party all director corporation is it logical to contain a provision that says forbidding director from voting on any matter on what he has a direct financial interest?
Explain the main merit of the Cpm index. One line should be enough. Explain the main difference between short-term and long-term process capabilities. One line should be enough. What is the main difference between control limits and specification lim..
We emphasized that leadership is the “driver” of a total quality system. What does this statement imply and what implications does it have for future CEO’s? Middle managers? Supervisors?
which of the following management controls and compensation policies is consistent with implementing cost leadership?
The Hub and Spoke Concept continues its development in the various modes of transportation (Maritime, Air, Truck, and Rail). Describe some of the key advantages this concept brings to the various modes of transportation.
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