Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
A critical dimension of the service quality of a call center is the wait time of a caller to get to a sales representative. Periodically, random samples of three customer calls are measured for time. The results of the last four samples are in the following table: Time (sec) Sample 1 2 3 1 501 490 488 2 509 498 487 3 503 492 496 4 497 487 487 Click the icon to view the table of factors for calculating three-sigma limits for the x- -chart and R-chart. Factors for calculating three-sigma limits for the x-- chart and R-chart Size of Sample(n) Factor for UCL and LCL for x—chart (A2) Factor for LCL forR-Chart (D3) Factor for UCL forR-Chart (D4) 2 1.888 0 3.267 3 1.023 0 2.575 4 0.729 0 2.282 5 0.577 0 2.115 6 0.483 0 2.004 7 0.419 0.076 1.924 8 0.373 0.136 1.864 9 0.337 0.184 1.816 10 0.308 0.223 1.777 a. Assuming that management is willing to use three-sigma control limits, and using only the historical information contained in the four samples, show that the call center access time is in statistical control. Since all the sample ranges are between UCL Subscript Upper UCLr =( )seconds and LCLr =( )seconds and all of the sample means are between UCL –x = ( ) seconds, the call center access time is in statistical control. (Enter your responses rounded to two decimal places.)
Prepare a project on inventory. use easy word and make it simple also follow the instructions of the project -
Discuss whether a client’s tolerance for risk should be assessed at the counseling session when determining an alternative dispute resolution strategy. Explain the reason for your response being certain to provide examples.
Which of the following is true of explicit knowledge? _____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and credible.
Which of the following statements concerning control chart limits is true?
Please help me to answer the below statement is it True or False ?1. Appraisal costs are incurred in the process of trying to prevent defects and errors from occurring.2. During the quality control process, customers are identified and products that ..
Integrated marketing Communications question a retail salesperson recommends an orange sweater to a female Customer because the color is flattering on her the salesperson then recommend the same Twitter to another customer for the same reason what ki..
Which of the following is most likely a proper application of a BFOQ? a. transferring pregnant women out of a department that worked with chemicals known to be harmful to a fetus b. not hiring women for the night shift because the factory is in a ..
Which of the following best supports the arguement that Blackmoor's global managers should use bonuses and promotions as employee motivational tools?
Select one best practice from an organization or industry which you are familiar with also then whether which best practice can be implemented into the culture of a governmental entity also describe how it can improve service delivery to its citiz..
You should also prepare a statement that discusses the ethical implications of pursuing a social responsibility program. Any program that you implement will redirect resources toward the social cause and away from your stockholders and stakeholders. ..
Product strategy, as part of the marketing mix, should be driven by consumer needs. Consumers make purchase decisions based on perceived benefits. Sometimes translating desired benefits to product design, features, and overall product strategy can be..
Bitcoin is an open-source, peer-to-peer digital currency introduced to the world on January 3, 2009, by developer Satoshi Nakamoto. The cryptocurrency is based on a protocol and software that allows instant peer-to-peer transactions and worldwide pay..
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd