Calculate the utilization of the three employees

Assignment Help Operation Management
Reference no: EM131233909

The following information is available about the operations of a local Starbucks store.

A. There are three employees in the store:

Cashier who takes all orders and pours drip coffee.

Frozen drink maker who prepares blended and iced drinks.

Espresso drink maker who prepares espressos, lattes and steamed drinks.

B. Three types of drinks are offered:

Drip coffee: takes the cashier 20 seconds on average to pour a cup of coffee.

Blended and iced drink: takes the frozen drink maker 2 minutes on average to make one.

Espresso drink: takes the Espresso drink maker 1.5 minutes on average to make one.

C. Average customer demand rate (i.e., ) for each type of drink:

Drip coffee: 50 per hour.

Blended and iced drink: 20 per hour.

Espresso drink: 40 per hour.

We also know that each customer spends 20 seconds on average with the cashier to order and pay.

Calculate the utilization of the three employees.

As an effort to improve operations, the manager has cross-trained the frozen drink maker and the Espresso drink maker, i.e., now each of them can make both frozen and espresso drinks. What is the utilization of the two drink makers combined, i.e., if we consider the two drink makers as a workstation, what is the utilization of the workstation?

Reference no: EM131233909

Target market and specify its mains competitors in segment

Describe Mistine’s target market(s), and specify its mains competitors in each segment. Based on the SWOT analysis provided in the case, what are the key issues Mistine should

Estimate the annual cost of ordering

A car rental agency uses 96 boxes of staples a year. The boxes cost $4 each. It costs $10 to order staples, and carrying costs are $0.80 per box on an annual basis.

Public infrastructure of the internet to maximum advantage

Keeping amazon.com and Boeing in mind, answer the following questions: (a) Are these companies leveraging the public infrastructure of the Internet to maximum advantage? How?

Discuss one of these report organization methods

Reports are often organized by time, location, and/or importance. In your own words, discuss one of these report organization methods. Provide a detailed example of a report t

Margin of safety percentage

Arthur Corporation has a margin of safety percentage of 25% based on its actual sales. The break-even point is $390,000 and the variable expenses are 45% of sales. Given this

Declaring the process out of control satisfied

Consider the control chart shown here. Does the pattern appear random? Would the use of warning limits reveal any potential out-of-control conditions? Apply the Western Electr

Springboard the discussion on the innovator and integrator

Springboard the discussion on the innovator and integrator, paying careful attention to the 5 factors of HR innovator and integrator. Research and identify one innovative desi

Place of importance in the organizational hierarchy

In many organizations, marketing does not have a place of importance in the organizational hierarchy. Why do you think this happens? What are the consequences for a firm that

Reviews

Write a Review

 
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd