Build solid business relationship with customers

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One small business owner said that he had to teach his younger employees what a “dial tone” was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customers using only text messaging, e-mail, and social media?

Text book: Understanding Management (chapter 13)

Reference no: EM131156061

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Build solid business relationship with customers : One small business owner said that he had to teach his younger employees what a “dial tone” was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customers using only text messaging, e-mail, and soci..

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