Background of the company and the project case
Course:- Management Information Sys
Length: 2500 Words
Reference No.:- EM131457917

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We often hear or read about various success and failure stories of projects. But what is success or failure and what criteria should organisations use to identify success or failure? What factors lead to a successful or failure project? Cleland and Ireland [2004] argue that since each individual or group of people who are involved in a project have different needs and expectations, they likely interpret their project's success in the context of their own way of understanding. Most times their assessment is not influenced to any great extent by the wider public perception [Lim and Mohamed, 1999]. Thomsett [2002] provides as an example, the Sydney Opera House Project. The Sydney Opera House project went 16 times over budget and took 4 times as long to finish as had been originally planned. However, the final impact of the completed project was so big that no one remembers the original missed goals. Oddly enough the project was a big success for the people involved and at the same time a big failure from the project management perspective. This argument is also supported by Thomas and Fernandez [2008, p. 733] who contend that while a project may go over budget and schedule [and deemed a failure] its success may be measured by the response to the actual use of the project over time.

On the other hand, the Millennium Dome in London was an example of a project that was completed on time and on budget, but in the eyes of the British people was considered a failure because it didn't deliver the awe and glamour that it was supposed to generate. In the same way that quality requires both conformance to the specifications and fitness for use, project success requires a combination of product success [service, result, or outcome] and project managementsuccess [Duncan, 2004].

The difference between criteria and factors is fuzzy for many people. The Cambridge Advanced Learner's Dictionary describes a criterion as "a standard by which you judge, decide about or deal with something" while a factor is explained as "a fact or situation which influences the result of something". The success or failure of a project can be judged differently by people based on their purposes and criteria. It is clear now that critical factors can lead to a series of events which ultimately meet the overall success criteria of the project, so they shouldn't be used as synonymous terms.

Kate Davis [2013], Roger Atkinson [1999], and Farzana Mir & Ashly Pinnington [2013], provide other insights into this topic and suggest many other criteria for success.

This assignment requires you firstly to identify a real world case: either a successful IT project or a failed IT project, and then based on the criteria you identified [from the literature] explain why the project either succeeded or failed. There are many references on the theme of IT project success or failure, and hence you will need to do some research to set up your criteria. The following references will help you start the process.

You can select a case from secondary data available in the public domain or from within your own organisation. The report should include the following information:

Background of the company and the project case which you have selected.

Discussion of standard criteria, such as those emerging in the reference section.

Identification and justification of the criteria you think appropriate.

Analysis of the case based on the criteria chosen.

Presentation of appropriate conclusions.

Provision of suggestions or recommendations in the event that the project should be re-run in the future.


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The health sector is growing today but faces different challenges like lack of modern equipment, expert healthcare professionals in rural area, lack of infrastructure, delay for treatment and lack of availability of information etc. So, the e-health system is required to enhance quality of service, diagnosis and treatment of patients rapidly as well as reduces time and cost for treatment. This project identifies the background of the e-health company, discussion on standard criteria for the project, justification of the criteria, analysis of the case based on the criteria chosen, recommendations for improvement of the project in future.

Background of the Company:

The existing healthcare manual system used to suffer various challenges like lack of co-ordination between hospitals, lack of availability of patients’ records as well as pathological reports, maintaining history documentation and different medicines in proper manner. The medical staffs used to store various records without proper format due to non-availability of MRD (Medical Record Department). So, the healthcare company used to offer inefficient patient care service with confusion of data and duplication of work (AHIMA, 1994)

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    Report: Does the submitted report introduce ideas and concepts clearly? Does the report demonstrated understanding of the reasons for the project’s success or failure? 15 Has the author provided enough research to support the ideas presented. Is there a clear indication of academic rigour and research? 15 Has the author provided evidence of criteria for the success or failure of a project? Are these criteria well presented and argued? 15 How well do the provided references/literature review support the many arguments presented in the report? 10 How well has the case been discussed against those criteria? 15 Is the conclusion concise and clear and does it draw the arguments throughout the report together? 10 Does the report contain any innovative or appropriate suggestions for improvement? 10

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    Sample Grade Descriptions The grade descriptions represent features typically to be found in work at each grade level; they do not attempt to match or describe precisely the work of any individual student. HD - Demonstrated a clear understanding of the issues relevant to the assignment tasks, and their wider implications, in a substantiated view that was organised and cohesive. Demonstrated a very high level of scholarship, and used fluent and persuasive language with assurance and precision, to achieve a highly effective communication with the reader. Submission Requirements: Possible Mark Mark Obtained Comments Does the submission contain a word processed paper? Is it presented correctly? Does the Word processed report contain the appropriate structure required. ES, TOC, Headers/Footers, Appendix? 10 Is the report written in an appropriate academic style, in fluent and persuasive language with assurance and precision? 10 Are all sources referenced correctly and listed approximately both in the body of the report and reference section? 10

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    Assessments should be submitted in a word.docx or word.doc ONLY. Any other files required should be imbedded into the word document or attached to the appendix. Submit one file only. Do NOT submit PDF files or the like as these will not be accepted for assessment. This assessment procedure describes the process followed by your tutor and convenor in arriving at a grade allocation for this assignment. The procedure is as follows: Grading of work is undertaken by the group’s tutor in the first instance, followed by verification procedures designed to achieve uniformity of standards in the awarding of grades. It is expected that your report be of acceptable content and structure as this is a final year undergraduate unit. A clearly understand the submission requirements is essential. You will not pass if you do not comply with the assessment task requirements. The work you submit must be your work only. It must be YOUR work only and nobody else’s.

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    Word limit of 2000 to 2500. [not including the case study (if provided), appendix, front page(s), references and TOC] On the front pages of all assessments submitted you must include: Full name and student ID Unit code, assessment number, due date and % weighting Assessment name and a descriptive title of your chosen topic Signed declaration as worded below: I hold a copy of this assignment that can be produced if the original is lost/damaged. To the best of my belief, no part of this assignment has been copied from any other student’s work or from any other source except where due acknowledgement is made in the text. No part has been written for me/us by any other person, except where such collaboration has been authorised by the lecturer concerned.

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    As suggested above this assignment requires you firstly to identify a case: either a successful project or a failed project, and then based on the criteria you identified explain why the project either succeeded or failed. There are many references on the theme of IT project success or failure, and hence you will need to do some research to set up your criteria. Your report is to be typewritten as a Word.doc, in English, and printed on A4 pages. The paper should be written in clear, plain language, so that non-expert users can easily understand it. The report must be properly constructed, it should contain all the necessary parts that a report is required to have. Include all relevant documents and support materials [if required] in an appendix. All sources quoted in your report should be correctly referenced and included in a Reference or Bibliography or both. Swinburne University has adopted the “Harvard Referencing System” for all reports. It is therefore expected that you will also use this reference system in your final report.

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