Background materials regarding conflict and negotiation

Assignment Help Business Management
Reference no: EM131288297

For the Module 3 SLP you will be applying the concepts you learned in the background materials regarding conflict and negotiation to a situation from your own personal experiences. Carefully review the background materials regarding types of conflict, causes of conflict, negotiation stages, and conflict management styles. It is important to first understand these comments from the background readings before starting this assignment.

Once you have thoroughly reviewed the background materials, think of a situation in the workplace where a conflict erupted and management had to intervene and some type of negotiation was involved. Then write a three page paper addressing the following four questions, and make sure to cite at least one of the required background readings for each of your four answers :

  1. Was this conflict functional or dysfunctional?
  2. What was the cause of the conflict? Use the terms from the background materials in your answer-for example, was the conflict a result of interpersonal issues, a specific task involved, due to inter-organizational issues, etc.
  3. Of the five approaches to conflict management outlined in Chapter 1 of Shearouse, S. H. (2011), which approach most closely describes the approach used by management to resolve this conflict?
  4. Did the negotiations involve integrative or distributive bargaining? What stages of negotiation did management go through, and did these stages match the four stages discussed in Sims (2002) or the five stages discussed in the Pearson interactive tutorial?

References:

Shearouse, S. H. (2011). Chapter 4: How we respond: Approaches to conflict. Conflict 101: A manager's guide to resolving problems so everyone can get back to work. New York: AMACOM. [eBook Business Collection]

Luthans, F., Luthans, K. W., & Luthans, B. C. (2015). Chapter 9: Stress and conflict. Organizational behavior: An evidence-based approach. Charlotte, North Carolina: Information Age Publishing, pp. 258-264. [EBSCO. Note: you don't have to read the whole chapter, just the second part on organizational conflict]

Sims, R. (2002). Chapter 10 Conflict and negotiation at work. Managing Organizational Behavior. Greenwood Press Westport, CT [eBook Academic Collection]

Follow the assignment instructions closely and follow all steps listed in the instructions.

  • Stay focused on the precise assignment questions, don't go off on tangents or devote a lot of space to summarizing general background materials.
  • Make sure to cite readings from the background materials page. Rely primarily on the required background readings as your sources of information.
  • Include both a bibliography and in-text citations.

Reference no: EM131288297

Discuss how another company could learn from burger king

Discuss how another company could learn from Burger King from meshing advertising also publicity to generate more interest in a product or service than either approach alone

Difference between negligence and intentional tort

1. Discuss the difference between negligence and intentional tort. Is it possible for an action to move from a negligent action to an intentional tort? Include examples of i

Design compensation and benefits package related to your job

Create a job description and specifications for your dream job. Design a compensation and benefits package related to your dream job. Rationalize your compensation and benefit

Discuss the relevant cultural norms from global perspective

Discuss the relevant cultural norms from a global perspective. Justify the elements of shared culture that are necessary for organizational effectiveness. Evaluate the differe

Protection of the environment

What legal and ethical responsibilities do companies have regarding the protection of the environment? Cite a legal or ethical guideline that has been enacted to protect the

Approximate binomial probability

Consider the probability that exactly 62 out of 503 registered voters will not vote in the presidential election. Choose the best description of the area under the normal cu

Examine the steps you would take to stop the cyber squatter

You are the owner of a registered trade mark and you just discovered that the domain name is being held hostage for a large sum of money. Examine the steps you would take to

How you will implement motivational theory you have chosen

Explain how this choice fits the planning and organizing from the previous course project assignments. -Give two examples of how you will implement the motivational th

Reviews

Write a Review

 
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd