An online clothes selling web site

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An online clothes selling Web site has a low rate of customer retention's. Which of the following can help increase its customer retention?

 

1.

using uninvited pop-up chat to encourage customer to buy products

 

2.

using CRM to track customer behavior when they visit the site

 

3.

promoting the Web site through conventional advertising to gain visibility

 

4.

building seamless financial workflow

 

 

Reference no: EM13901943

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