An example of internal failure cost

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Reference no: EM132182888

1. An example of an Internal Failure Cost is:

A. Warranty Cost

B. Retesting

C. Returns

D. Customer Complaints

2. An example of an External Failure Cost is:

A. Rework

B. Retest

C. Customer Complaint

D. Material Review Board

3. The Cost of Poor Quality includes the benefits of improving process capabilities

True or False

Reference no: EM132182888

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