Advertisers take to overcome zipping and zapping

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Reference no: EM131417464

1. When faced with organizational change, why do employees find it difficult to accept changes?

2. How can management work within its human resources to create an organization that stimulates innovation?

3. What steps can advertisers take to overcome zipping and zapping?

4. How many people is an unhappy customer likely to tell about a bad experience?

Reference no: EM131417464

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