Advancing call center logistics

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•Overview/Abstract - Describe what you are going to be presenting. Your content should include: •Description: Define and clarify the topic and any boundaries or limitations

•Value: Identify why this topic is of value to you, your business, or other entity

•Objectives: Clearly state the objective(s) of this project

•List major segments of paper

•Main Body of Information - Use Headers and Sub-headers to segment breaks in subject matter. Your content should include IT concepts, practices, terms, and illustrations presented in this course.

Use critical thinking and explanatory discussions to support your key points. Be creative with the presentation of new ideas, applications, networking illustrations, and so on. A

dditional supporting information can be included as attachments at the end of the document. Review the "Rubric for CIS Final Project" at the end of this module (see Icon).

•Conclusion - Clearly summarize the results of your work and include any recommendations.

•References - Cite all references used in your final project paper

Reference no: EM13819379

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