>> Operation Management
1. How does persuasion differ in the communities discussed in chapter 11? For example, are politicians and advertisers persuading Americans to something? Does each community grab our attention, peak our interest and desire, and encourage action? How do lawyers incorporate persuasion? Finally, are arguments about social issues presented similarly? Differently?
2.Rather, reflect on how or why working in groups can help you build or recognize the importance of critical thinking skills. How does your awareness of your own communication style contribute to the success of the group? Do critical thinking skills enable you to enhance the experience and work completed?