About manufacturing and service processes

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Which of the following statements about manufacturing and service processes is FALSE?

a. Manufacturing processes tend to be capital intensive, while service processes tend to be more labor intensive

b. Manufacturing processes usually have long response times compared to service processes.

c. Quality is more easily measured in a service process than in a manufacturing process.

d. At the process level, it is much easier to distinguish whether the process is providing a service or manufacturing a product.

Reference no: EM131031691

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