Types of Groupware:
Groupware products today use the Internet, corporate intranets, and extranets to make collaboration between virtual teams located anywhere in the world possible. The team members might use corporate intranets to publish project news and progress reports, and work jointly on documents stored on web servers. Collaborative capabilities are also being added to other software to give them groupware features. For example, in the Microsoft Office software suite, Microsoft Word keeps track of the revisions to each document. Microsoft Excel tracks all changes made to a spreadsheet, and Microsoft Outlook keeps track of tasks delegated to other team members.
Based on the level of collaboration and communication, Groupware can be classified into three types:
- Enterprise communication tools
- Enterprise conferencing tools
- Collaborative work management tools
Enterprise communication tools help in sharing documents, files, and messages electronically with others. These include electronic mail, faxing, voice mail, instant messaging, web publishing, Internet phone and paging systems, and the Usenet. Through these tools, one can send data files, text, voice messages, or multimedia to others through computer networks.
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