Global IT Management:
Globalization has transformed the way in which business is conducted. Leading organizations across the world are entering international markets to reap the benefits of globalization. With more and more countries entering the World Trade Organization (WTO), the trade barriers among countries have substantially come down. This has led to increased competition in several countries across the world and only those companies which have a competitive advantage are able to grow in the market. Information technology (IT) to a certain extent has enabled many companies to achieve a competitive edge over other players in the market.
IT has become an integral part of every business organization. The IT department provides internal support to the organization. The department is responsible for selecting, managing, and supporting the technology function of the organization to help it face the constantly changing business environment. IT should be properly organized and managed with optimum efficiency and in sync with the business requirements, objectives, and vision of the organization.
Local companies planning to go global should be well supported by good systems and IT management skills. IT has enabled organizations to expand into international markets, diversify their business profiles, and come out with new and innovative products and/or services. It helps organizations to meet their strategic objectives and compete with global players. However, though the top managements of many organizations are aware of the need and importance of IT, they may be reluctant to use it due to certain financial issues, cultural issues, etc. One of the solutions lies in educating and training them so that they are at ease with using IT to conduct their business operations.
We will discuss the role of IT as an enabler of global business and about global management information systems. We will examine the challenges faced by organizations in managing IT globally. Finally, we shall look at the different strategies and approaches that can be followed and the role that the chief information.
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